a gift receipt), in which case a merchandise credit will be issued for the original selling price. Products are guaranteed to give 100 percent. We are happy to accept gift returns within one year of purchase when you provide proof of purchase (i.e. Today, the guarantee applies to the Bean Boots and everything else in the catalog. Products purchased before February 9, 2018, are not subject to this one-year time limit. After one year, we will consider any items for return that are defective due to materials or craftsmanship. We will reimburse the original purchase price to either your original method of payment or as a merchandise credit. If you are not 100 satisfied with one of our products, you may return it within one year of your purchase for a refund (special conditions may apply). L.L Bean was just forced to change its generous return policy because too many people were abusing it. L.L.Bean Mail & Online Return Policy LL Bean’s mail return policy allows you to return an item purchased online. If you have misplaced your receipt, bring your government ID and transaction slip. Please include your proof of purchase with the products you wish to return or exchange and bring it with you to any of our stores, or include it in your package of returned item(s). For an immediate refund, bring the order details with you. Otherwise, we require a physical receipt. 80 Help Center Order Status Returns Email Stores.
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If you provide us your information when you check out, we will typically have a record of your purchase. Find your perfect pair of L.L.Bean Boots, also known as Duck Boots, at LLBean.ca. Bean announced Friday it has canceled its legendary lifetime return policy due to an increase in fraud and abuse, exacerbated by tales shared on social media. We require proof of purchase to honor a refund or exchange. Bean announced the end of its lifetime return policy today, a result of an uptick in abusive consumers taking advantage of the policy by returning products as the end of their life cycle. If you are not 100% satisfied with one of our products, you may return it within one year of purchase for a refund.
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